The Power of Fintechs

The Power of Fintechs

Understandably, headlines this week were basically 100% coronavirus, 100% of the time. The bad — even devastating — news is clear, and there’s no shortage of it. The eternal optimist in us wanted to come out of this week with a few glasses that looked half full.

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Citizens Bank Taps Employees and Fintechs in Its Drive for Innovation

Citizens Bank Taps Employees and Fintechs in Its Drive for Innovation

From an internal competition for innovative solutions to being a founding member of MassChallenge Fintech, Citizens Bank is looking to embrace change. Lamont Young, Executive Vice President and Head of Digital and Experience Design, shares how the bank looks for ways to improve the customer experience, reduce costs, and make paper processes digital.

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Supporting Human Wealth Managers in a Digital Age

Supporting Human Wealth Managers in a Digital Age

What’s the future of human wealth managers in an age of passive investing, ETFs, and robo advisors? Joe Mrak, global head of wealth management at Refinitiv, says data and analytics will allow the next generation of tech-savvy wealth managers to add value and remain relevant.

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Eastern Bank Shows It’s Not a Newbie in Fintech Innovation

Eastern Bank Shows It’s Not a Newbie in Fintech Innovation

While it may be more than 200 years old, Eastern Bank is not a newcomer to innovation. Chair and CEO Bob Rivers and head of Eastern Labs Ashley Nagle Eknaian discuss its innovation labs — the first spun off an award-winning small business lending program, and the second lab combines internal innovation with partnerships in a portfolio approach to new developments.

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